You can retrieve your license key from
the Zugg Software
Store.
- Go to the Zugg Software Store
- If you already have your Store login password, skip to step 3.
- Your store login information was emailed to
you when you purchased the software. If you have an old product or have lost this login
information, click the Recover
Password link and enter the email address
that you used to purchase the software. Your login information
will be emailed to you. If your email address has changed or
you have forgotten it, you will need to email your purchase information
(such as the order number) to support@zuggsoft.com.
- Enter your login username (your email address) and password and click
the Log In button in the My Store Account section of the store.
- After you have logged in, click the Order
History link in the My Store Account section of the store. This
will display a list of all software you have purchased from us.
- Click the order for the product you need the license key for.
- When the order details are displayed, click
the Retrieve License Key button. This will send a new license
key to your email address.
- You can use the Modify Profile link to edit your email address or
store login information if you wish.
Note that you are restricted in retrieving your license key to once a
month. If you need your license key more often than this, then you
will need to send your purchase information to support@zuggsoft.com and request
an exception to this policy.
We are unable to recover any old eLicense registration codes. To
recover an old eLicense code, download the new version of the software and
run it. If a valid eLicense code is detected on your system, an Upgrade
button will be displayed. Click this upgrade button to convert your
old eLicense code to a new license key.
For more help with order or licensing questions, see the License FAQ |